Customer Portfolio Manager

Job Summary

A company is looking for a Customer Portfolio Manager responsible for maintaining and growing the renewal and new business run rate while ensuring customer satisfaction.

Key Responsibilities

• Coordinate all aspects of the sales cycle for renewal transactions in the assigned region
• Work with account teams to increase run rate in renewal and growth transactions
• Maintain accurate forecasts and provide regular business health checks to management

Required Qualifications

• Bachelor's degree or equivalent experience in IT, business, or sales related field
• 12 or more years of sales experience, including 2-4 years in Customer Portfolio Management
• Proven ability to understand and communicate business value and ROI of contracts and products
• Excellent knowledge of sales methodology, pricing, licensing, and booking processes
• Ability to build collaborative strategies for account renewals