Customer Program Manager

Job Summary

A company is looking for a Customer Program Manager.

Key Responsibilities

• Own Service Level Agreement (SLA) performance and operational outcomes for assigned programs
• Develop, maintain, and execute comprehensive project and program plans
• Lead cross-functional collaboration to ensure seamless delivery of program goals

Required Qualifications

• Bachelor's degree or equivalent practical experience
• 2-5 years of program management experience in healthcare or a regulated environment
• Proven ability to lead cross-functional teams and influence stakeholders
• Strong understanding of regulatory and compliance requirements in healthcare operations
• Proficiency with GSuite, Slack, and project management tools