Customer Readiness Specialist

Job Summary

A company in the Business Services industry is looking for a Customer Readiness Specialist.

Position Responsibilities:

• Become an expert in the company's Services Readiness Methodology and assure it is used on all customer projects
• Demonstrate competency and understanding of the companys outsourced services products - Benefits, Payroll, Taxes, Garnishments or Financials
• Ensure projects are properly planned and monitored

Required Qualifications:

• High School Diploma required
• 2 years of customer service experience
• Experience managing customer projects
• Working knowledge/language of the following business areas: Financials, Human Resources, Benefits, Tax and Payroll
• Some college preferred