Customer Reference Specialist

Job Summary

A company is looking for a Customer Reference Specialist to drive the growth of its reference program.

Key Responsibilities

• Nurture relationships with customer advocates and prioritize their successes in the reference program
• Leverage technology to manage reference requests across various product lines and customer demographics
• Collaborate with internal teams to fulfill reference requests and create detailed reference profiles

Required Qualifications

• Bachelor's degree in marketing or a related business field
• 1-3 years of experience in a B2B SaaS sales or marketing environment
• Strong customer relationship management skills
• Exceptional organizational skills and time management abilities
• Understanding of customer needs and how to effectively capture and communicate them