Customer Relations Coordinator

Job Summary

A company is looking for a Customer Relations Coordinator to support internal partners and external customers remotely.

Key Responsibilities

• Provide information to clients and ensure customer expectations are met
• Organize workload to meet deadlines and assist with customer onboarding processes
• Review and process correspondence and maintain records related to customer accounts and services

Required Qualifications and Education

• 1-2 years of experience in an office environment preferred
• High school diploma or equivalent required; BA or equivalent preferred
• Demonstrated proficiency in MS Office and web-based applications
• Ability to learn specialized software programs and navigate company databases
• Strong organizational skills with the ability to prioritize tasks effectively