Customer Relations Specialist

Job Summary

A company is looking for a Customer Relations Specialist with remote options.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat
• Resolve product or service issues by clarifying customer complaints and following up to ensure resolution
• Maintain detailed records of customer interactions in the company's CRM system

Required Qualifications

• High School Diploma or GED-equivalent
• 2+ years of call center experience
• Ability to work after regularly scheduled hours as needed
• Willingness to sit at a desk for prolonged periods working on a computer