Customer Relations Specialist
Job Summary
A company is looking for a Customer Relations Specialist with remote options.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, or chat
- Resolve product or service issues by clarifying customer complaints and following up to ensure resolution
- Maintain detailed records of customer interactions in the company's CRM system
Required Qualifications
- High School Diploma or GED-equivalent
- 2+ years of call center experience
- Ability to work after regularly scheduled hours as needed
- Willingness to sit at a desk for prolonged periods working on a computer
COMPLETE JOB DESCRIPTION
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Company Overview
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