Customer Relations Specialist

Job Summary

Working remotely, the part-time Customer Relations Specialist will manage order requests by entering data into multiple systems, verifying accuracy, and ensuring timely submission for complete customer satisfaction.

Key responsibilities

• Work independently on case orders and collaborate with other groups to gather necessary information
• Check source documents for accuracy and verify data, correcting any discrepancies
• Enter data from source documents into computer systems while ensuring compliance with data integrity and security policies

Required qualifications

• 2 or more years of experience with computer and technical skills, including proficiency in Microsoft Suite
• Preferred knowledge or background in telecom services, including managed services and data solutions
• Experience in data entry and verification processes
• Ability to multi-task and maintain attention to detail
• Willingness to undergo a GSA background check for federal account work