Customer Relationship Manager

Job Summary

A company is looking for a Customer Relationship Manager (Remote).

Key Responsibilities:

• Establish and maintain trusted relationships with clients, serving as the primary point of contact
• Drive client success by understanding their business objectives and ensuring they receive value from the company's products and services
• Advocate for clients internally, providing feedback and data to inform decision-making and improve client implementations

Qualifications:

• 3+ years of experience in client success or related roles
• 2+ years of experience in healthcare, medical device, pharma, or health IT
• Experience working with executives and in a SaaS or startup environment is a plus
• Bachelor's degree preferred or equivalent industry experience
• Strong analytical skills and ability to transform data into a compelling value proposition