Customer Relationship Manager

Job Summary

Customer Relationship Manager, responsible for managing customer relationships in a fully remote, full-time position, focusing on business reviews, marketing plan implementation, and customer engagement strategies.

Key Responsibilities

• Conduct regular calls and business reviews with customers to identify growth opportunities
• Assist in the creation and implementation of marketing plans to optimize revenue
• Provide ongoing evaluation of programs and maintain compliance with contractual obligations

Required Qualifications

• Bachelor's degree in business, marketing, or communications preferred
• Five or more years of experience in marketing
• Project management and client service expertise
• Familiarity with PC-based platforms
• Proficiency in Microsoft Office 365 (Word, PowerPoint, Outlook, Teams)