Customer Relationship Specialist
Job Summary
Providing exceptional support to healthcare professionals, the remote Customer Relationship Specialist will manage customer inquiries, facilitate order processing, and ensure a high level of service while collaborating closely with the Business Development Manager.
Key responsibilities
- Deliver superior customer service and manage operational tasks with professionalism and a customer-centric focus
- Respond to and distribute customer inquiries via phone and email, ensuring timely and accurate communication
- Collaborate with the Business Development Manager to address customer needs and enhance account engagement
Required qualifications
- 2+ years of experience in customer service, call center, account management, or sales
- Preferred experience in aesthetics, dermatology, or the healthcare industry
- Familiarity with SFDC (Salesforce.com), Shopify, or similar platforms
- Demonstrated ability to build strong customer relationships
- Positive attitude with a strong willingness to learn and adapt to changing priorities
Complete Job Description
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