Customer Reliability Engineer

Job Summary

A company is looking for a Customer Reliability Engineer.

Key Responsibilities

• Apply SRE principles to enhance customer success and proactively assist key customers
• Detect and prioritize platform issues, collaborating with teams for resolution
• Facilitate complex technical cases and guide customers in utilizing platform features

Required Qualifications

• 6+ years of experience in Database Engineering, Infrastructure Engineering, or Solution Architecture
• Strong background with relational databases such as PostgreSQL or MySQL
• Experience in web application development with familiarity in Python, Typescript, and JavaScript frameworks
• Experience with project management and business analysis tools like HubSpot and BigQuery
• Previous experience leading customer-facing technical engagements