Customer Reliability Engineer
Job Summary
Focused on ensuring the reliability of cloud infrastructure and Kubernetes clusters, the full-time Customer Reliability Engineer will operate, monitor, and maintain the managed Airflow service while providing solutions and support to customers in a remote setting.
Key responsibilities
- Provide solutions to customers to enhance their success with the products
- Troubleshoot customer environments and actively triage issues
- Build and maintain monitoring and alerting systems for operational efficiency
Required qualifications
- 5 years of experience with large, complex cloud infrastructures operating at scale
- 3 years of experience with Kubernetes
- Experience managing a production distributed system with at least one major cloud provider (AWS, GCP, or Azure)
- Strong Linux experience
- Previous experience in handling customer issues
Complete Job Description
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