Customer Renewals Manager

Job Summary

A company is looking for a Customer Renewals Manager.

Key Responsibilities

• Partner with Customer Success Managers to educate customers about the product
• Negotiate renewal terms and assess customer health for ongoing partnerships
• Collaborate with Account Executives to drive growth at the time of renewal

Required Qualifications

• 2+ years of experience in managing renewals for various company sizes
• 5+ years of customer management or sales experience in a SaaS environment
• Experience with Salesforce is a plus
• Strong commercial and technical aptitude for negotiations
• Experience navigating contracts and discussions with various stakeholders