Customer Retention Marketing Specialist
Job Summary
Seeking a Customer Retention Marketing Specialist, the full-time remote position will design and execute campaigns aimed at reducing churn, increasing product adoption, and enhancing customer loyalty.
Key responsibilities:
- Develop and manage retention-focused email and nurture campaigns targeting at-risk customers
- Build automated communication flows to guide customers through key lifecycle milestones
- Collaborate with customer success and product teams to create messaging that highlights new features and ongoing value
Required qualifications:
- 3+ years of experience in retention marketing, lifecycle marketing, or customer success marketing
- Hands-on experience with marketing automation tools for managing customer journeys
- Strong analytical skills for interpreting retention data and adjusting strategies
- Experience collaborating with customer success teams to align marketing with account health goals
- Excellent writing skills for clear communication of product value
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,964 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
