Customer Retention Representative

Job Summary

A company is looking for a Customer Retention Representative for a part-time remote position.

Key Responsibilities

• Support customer retention efforts through effective communication and relationship management
• Assist in resolving customer inquiries and issues to enhance satisfaction
• Collaborate with team members to improve retention strategies and processes

Required Qualifications, Training, and Education

• High school diploma or equivalent required; further education preferred
• Experience in customer service or retention roles is advantageous
• Ability to work independently and manage time effectively
• Familiarity with remote work tools and technology
• Willingness to participate in ongoing training and professional development