Customer Sales Specialist

Job Summary

A company is looking for a Customer Sales Specialist focused on driving sales and enhancing customer experiences.

Key Responsibilities

• Monitor and recover abandoned shopping carts through customer engagement
• Assist customers with declined payment transactions and provide payment solutions
• Educate customers on product offerings and identify upselling opportunities

Qualifications

• 3+ years of experience in remote sales or customer-facing roles
• Familiarity with e-commerce platforms, CRM systems, and payment processing tools
• Ability to multitask and thrive in a fast-paced environment
• Comfortable with outbound calling and proactive customer engagement
• Strong understanding of product knowledge and industry trends