Customer Service Administrator
Job Summary
Responsible for servicing customers on contractual policy changes and disbursement requests, the full-time remote Customer Service Administrator will apply product knowledge and administrative procedures to resolve inquiries and provide backup support to the call center as needed.
Key responsibilities
- Complete semi-routine policy contract changes and disbursements
- Research and resolve customer requests using knowledge of products, regulatory requirements, and policy provisions
- Enter semi-routine client/customer updates into the appropriate system with moderate supervision
Required qualifications
- High School Diploma or GED
- 2 - 4 years of related experience
Complete Job Description
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