Customer Service Administrator

Job Summary

A company in the Business Services industry is seeking a Customer Service Administrator.

Position Responsibilities:

• Create and manage user accounts, security groups, and distribution lists
• Provide technical support and maintenance for Windows Active Directory Services and ServiceNow ticketing
• Perform preventative maintenance and troubleshoot and resolve account management and network hardware and software issues

Qualifications:

• Four or more years of experience in a similar position
• Experience with O365, ServiceNow, and provisioning user accounts and email accounts
• Security+ Certification
• US Citizenship and the ability to obtain and maintain a federal Public Trust
• An active and current Secret federal security clearance is preferred