Customer Service Advisor

Job Summary

A company is looking for a Customer Service Advisor, Remote.

Key Responsibilities

• Handle inbound calls from customers regarding their recent purchases
• Assist customers with tracking orders, checking statuses, and managing product returns
• Use problem-solving skills to resolve customer issues and de-escalate frustrations

Required Qualifications

• Must be 18 years or older
• High School Diploma or GED is required
• At least six months of experience in customer service is preferred
• Ability to pass a criminal background check
• Must have high-speed internet access and a secured workspace