Customer Service Advisor

Job Summary

A company is looking for a Customer Service Advisor, Remote.

Key Responsibilities

• Handle inbound calls regarding customer inquiries and post-purchase needs
• Assist customers with tracking orders, checking statuses, and processing returns
• De-escalate customer issues with empathy and professionalism

Required Qualifications

• Must be 18 years or older
• High School Diploma or GED required
• At least six months of experience in customer service preferred
• Must pass a criminal background check
• High-speed internet access and a secured workspace are required