Customer Service Advisor

Job Summary

A company is looking for a Customer Service Advisor, Remote.

Key Responsibilities

• Handle inbound calls from customers regarding their recent purchases
• Assist customers with tracking orders, checking statuses, and managing returns
• Provide solutions to customer issues and help de-escalate frustrated customers

Required Qualifications

• Must be 18 years or older
• High School Diploma or GED required
• At least six months of experience in customer service preferred
• Must have high-speed internet access with specified requirements
• Ability to accurately type at least 30 WPM