Customer Service Advisor

Job Summary

A company is looking for a Customer Service Advisor in Mitcheldean.

Key Responsibilities

• Assist customers in making claims via phone or an in-house system
• Take calls from dealers and submit claims on behalf of warranty holders
• Evaluate claim details and determine acceptance or rejection based on provided information and terms

Required Qualifications

• Basic computer skills, including data entry and software navigation
• Experience in a customer service environment
• Willingness to undergo comprehensive training
• Ability to meet performance targets
• Flexibility to work remotely after probation period