Customer Service Advisor
Job Summary
Assisting customers with their claims, the full-time Customer Service Advisor will handle calls and manage submissions via an in-house system, with remote work options available after the probation period.
Key responsibilities
- Assist customers in making claims by taking calls and entering details into the system
- Evaluate claims based on provided information and terms to determine acceptance or rejection
- Provide support to dealers submitting claims on behalf of warranty holders
Required qualifications
- Experience in a customer service environment
- Basic computer skills, including data entry and website navigation
- Strong listening and communication skills
Complete Job Description
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