Customer Service Advisor - Indiana

Job Summary

A company is looking for a Work at Home Customer Service Advisor for Indiana residents.

Key Responsibilities

• Research, process, and resolve customer and health care provider inquiries regarding benefits and insurance
• Document details of each interaction in the tracking system to maintain organized records
• Provide timely and accurate solutions through various communication channels, including phone and email

Required Qualifications

• High school diploma or equivalent
• Two or more years of customer service experience
• Typing speed of 30+ words per minute
• Ability to work shifts within the center's operational hours
• Must be an Indiana resident with a distraction-free work environment