Customer Service Advocate

Job Summary

A company is looking for a Customer Service Advocate I - W@H.

Key Responsibilities

• Provide accurate and timely responses to customer inquiries via various channels
• Initiate adjustments and coordinate with departments to resolve customer issues
• Maintain records of customer feedback and recommend improvements to management

Required Qualifications

• High School Diploma or equivalent
• Basic computer operating skills and knowledge of standard office equipment
• Ability to learn and operate multiple computer systems effectively
• 2 years of customer service or call center experience preferred
• Associate degree preferred