Customer Service Advocate I

Job Summary

A company is looking for a Customer Service Advocate I W@H SC.

Key Responsibilities

• Responds accurately and courteously to customer inquiries via various channels
• Processes adjustments and coordinates with other departments to resolve issues
• Maintains records of customer feedback and reports on complaints to management

Required Qualifications

• High School Diploma or equivalent
• Basic computer operating skills and use of standard office equipment
• Associate degree preferred
• 2 years of customer service or call center experience preferred
• Knowledge of word processing, spreadsheet, and database software preferred