Customer Service Advocate II

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Feb 18, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Customer Service Advocate II (Remote).

Key Responsibilities

Answer member, provider, and broker inquiries regarding product information, benefits, claims, eligibility, and billing
Provide first-level problem resolution and document client interactions according to departmental procedures
Prioritize workflow and multitask efficiently in a fast-paced environment while maintaining customer advocate records

Required Qualifications

High School Diploma or GED
3 years of customer service experience
Preferred: 3 years in a call center customer service role or experience with medical or insurance terminology

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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