Customer Service Advocate II

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Wed, Feb 18, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Service Advocate II - Outbound.

Key Responsibilities

Reaches out to members and/or providers for educational or informational purposes
Escalates calls when providers are unable to deliver solutions
Documents information for quality and performance tracking through CRM applications

Required Qualifications

High School diploma or GED required
1 - 2 years of related experience preferred
Vocational or technical education may be required in addition to prior work experience
Experience in a contact center environment preferred
Continuous learning education may be necessary

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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