Customer Service Agent

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Sun, Jan 18, 2026

Job Summary

A company is looking for a Customer Service Agent (Email).

Key Responsibilities:
  • Check orders in Shopify and provide real-time tracking for orders
  • Utilize FareHarbor to manage ticketing processes and customer reservations
  • Answer plant care and product questions using the website's resources
Required Qualifications:
  • Minimum of 2 years customer service experience
  • At least 1 year of experience with HubSpot
  • Proficiency in Shopify for order management
  • Experience with Google Workspace (G-Suite) for documentation
  • Familiarity with Slack for remote team communication

COMPLETE JOB DESCRIPTION

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