Customer Service Agent

Job Summary

A company is looking for a Customer Care Executive.

Key Responsibilities

• Answer inbound and outbound customer inquiries across various communication channels
• Document all customer interactions accurately using CRM systems
• Maintain high-quality standards in customer interactions and follow established procedures

Required Qualifications

• High school diploma or GED required; degree preferred
• 3 years of customer service or contact center experience
• Ability to read and speak English clearly and fluently
• Experience in organizing tasks and understanding inquiry resolution workflows
• Ability to work collaboratively as a team member