Customer Service Associate

Job Summary

A company is looking for a Customer Service Representative for a 100% remote position.

Key Responsibilities

• Handle inbound and outbound customer calls, ensuring high productivity
• Utilize CRM systems to manage customer inquiries and maintain accurate records
• Comply with federal and state regulations while achieving performance goals and KPIs

Required Qualifications

• High school diploma or equivalent (required)
• 1 year of customer service experience
• Ability to navigate various technical devices and systems
• Self-starter with strong internal motivation
• Ability to multi-task in a fast-paced environment