Customer Service Associate

Job Summary

A company is looking for a Customer Service Associate for their Customer Service Center.

Key Responsibilities

• Respond to and resolve customer requests related to bank products and services
• Contact potential customers and provide professional customer support
• Collaborate with other departments to improve customer experience and resolve issues

Required Qualifications, Training, and Education

• High school diploma or GED required
• Minimum of one year of customer service experience, preferably in banking
• Previous contact center experience preferred
• Previous sales experience preferred
• Able to work a flexible schedule, including non-traditional holidays