Customer Service Associate

Job Summary

A company is looking for a Customer Service Associate.

Key Responsibilities

• Handle 25-40 inbound calls, entering data into the system while speaking with customers
• Assist customers and Financial Services Professionals with inquiries about individual life insurance policies
• Provide updates on account information and assist with policy navigation and troubleshooting

Required Qualifications

• Financial services industry knowledge is a plus
• College degree strongly preferred
• Proven record of dependability with reliable attendance
• Able to learn and retain a large amount of technical information quickly
• Must be available for training and flexible with shift times