Customer Service Associate

Job Summary

A company is looking for a Customer Service Associate to manage customer accounts and provide support.

Key Responsibilities

• Establish and maintain customer accounts, including contracts and service agreements
• Ensure accurate and timely billing while implementing quality controls
• Provide ongoing customer feedback and support to improve financial stability programs

Required Qualifications

• Clear background, drug test, and education check required
• Must be authorized to work in the US without sponsorship
• Prior customer service experience preferred
• Knowledge of standard software (MS Word, Excel, Access) is desired
• Ability to work in a fast-paced environment and adapt to evolving priorities