Customer Service Associate

Job Summary

A company is looking for a Customer Service Associate.

Key Responsibilities

• Process purchase orders and customer forecasts in the order entry system
• Provide timely information to customers regarding order status and related inquiries
• Resolve customer issues and maintain accurate customer records

Required Qualifications

• Associates degree in Business Administration or related field preferred
• 2 to 4 years of experience in a Customer Service/Inside Sales role
• Experience in a multi-site distribution or manufacturing company
• Effective telephone communication skills
• Familiarity with order fulfillment/ERP systems preferred