Customer Service Associate I

Job Summary

A company is looking for a Customer Service Associate I.

Key Responsibilities:

• Receive and respond to inbound phone calls for customer assistance
• Respond to outbound phone call requests
• Act as liaison between the claims department and providers

Required Qualifications:

• A high school degree is required
• 1-2 years of experience in Healthcare claims operations or Call Center environment
• Basic understanding of the covered benefits plans
• Proficiency with MS Office applications, especially Word and Excel