Customer Service Associate IV

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Jun 11, 2025

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Customer Service Associate IV.

Key Responsibilities

Manage backlog and open orders, communicating late deliveries to customers and internal teams
Investigate credit and debit requests to issue credits/debits as necessary
Answer technical queries from customers and provide alternatives using available resources

Required Qualifications

4 or more years of related work experience
High school diploma or equivalent
Completion of an AA degree or equivalent is preferred

COMPLETE JOB DESCRIPTION

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