Customer Service Coordinator

Job Summary

A company is looking for a Customer Service Coordinator to manage customer order processes and enhance customer experience.

Key Responsibilities

• Serve as the primary point of contact for customer inquiries and order management
• Manage the order to delivery process, ensuring timely and accurate communication
• Collaborate with internal teams to resolve issues and monitor inventory levels

Required Qualifications

• 2+ years of experience in a Customer Service role within a consumer packaged goods (CPG) company
• Proficiency in ERP systems and spreadsheet applications
• Experience collaborating with various departments such as Finance and QA
• Ability to adapt to changing priorities in a remote work environment
• Strong organizational skills and attention to detail