Customer Service Coordinator

Job Summary

A company is looking for a Customer Service Coordinator to handle inbound calls related to facility services for healthcare environments.

Key Responsibilities

• Answer incoming service requests via phone, chat, email, and online requests
• Generate and follow up on service request work orders to ensure completion
• Update company systems, customer service databases, and spreadsheets

Required Qualifications

• High School Diploma or GED and up to 2 years of job-related experience
• Ability to follow basic work routines and standards
• Working knowledge of Microsoft Office products (e.g., Word, Excel, Outlook)
• Strong organizational skills and an inquisitive mindset
• Basic math skills, including the ability to calculate simple figures