Customer Service Coordinator

Job Summary

A company is looking for a Customer Service Coordinator to provide support to customers in a remote setting.

Key Responsibilities

• Provide customer service and support via phone, online chat, or text for low complexity inquiries
• Act as a liaison between customers and production/distribution departments regarding specific orders
• Collaborate with team members and management to meet short-term goals and address customer needs

Required Qualifications

• 1-2 years of related experience is typically required
• Must be located in or around the Nashville, TN area
• SAP experience is preferred