Customer Service Credit Representative

Job Summary

A company is looking for a Customer Service Credit Representative to provide effective customer service and problem-solving support in a remote environment.

Key Responsibilities

• Review orders for errors, verify information, and make outbound calls as necessary
• Negotiate and process payment arrangements on customer accounts while adhering to established procedures
• Document account handling activity accurately and educate customers on account status and payment options

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent required
• Call Center or Collections experience preferred
• Ability to operate multiple windows and tabs while providing customer service
• Superb attendance and a dedicated workspace free from distractions