Customer Service Email Representative

Job Summary

A company is looking for a Customer Service Email Representative for their Ambassador Program.

Key Responsibilities

• Respond promptly and professionally to inbound customer emails regarding the Ambassador Program
• Assist ambassadors with questions about payouts, commissions, and payment timelines
• Troubleshoot and resolve account issues, technical concerns, or program-related inquiries

Qualifications

• Proven experience in customer service, with a strong emphasis on email support
• Ability to manage a high volume of emails while maintaining quality and response time standards
• Comfortable working in a fast-paced, remote or digital environment
• Availability to work weekends is required