Customer Service Manager

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Fri, May 16, 2025

Job Summary

A company is looking for a Customer Service Manager for Software Implementation.

Key Responsibilities
  • Guide customers through software adoption and optimize system utilization
  • Develop tools and templates to enhance solution offerings and implementation methodologies
  • Provide training and enablement, and execute assessments to evaluate customer outcomes
Required Qualifications
  • BA or BS degree in business, information management systems, or engineering
  • 5+ years of experience with SaaS solutions for ERP/CRM systems
  • In-depth knowledge of accounts payable and the procure-to-pay process
  • Experience in consulting with senior-level client leadership
  • Self-starter with remote work experience and proficiency in Microsoft Office

COMPLETE JOB DESCRIPTION

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