Customer Service Manager

Job Summary

A company is looking for a Customer Service Manager - FM Climate Control.

Key Responsibilities

• Oversee customer service operations for climate control equipment
• Manage and train customer service staff to ensure high-quality service
• Develop and implement strategies to enhance customer satisfaction and retention

Required Qualifications

• Proven experience in customer service management
• Knowledge of climate control equipment and rental operations
• Strong leadership and team management skills
• Ability to analyze customer feedback and implement improvements
• Relevant degree or equivalent experience in a related field