Customer Service Manager
Job Summary
A company is looking for a Customer Service Manager - FM Climate Control.
Key Responsibilities
- Oversee customer service operations to ensure high-quality service delivery
- Manage and train customer service staff to enhance team performance
- Develop and implement customer service policies and procedures
Required Qualifications, Training, and Education
- Bachelor's degree or equivalent experience in a related field
- Proven experience in customer service management
- Experience with equipment rental or related industries preferred
- Strong leadership and team management skills
- Familiarity with customer service software and tools
COMPLETE JOB DESCRIPTION
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Company Overview
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