Customer Service Project Manager

Job Summary

Managing service projects within the Data Centers team, the full-time Customer Service Project Manager will oversee project execution from initiation to closeout, ensuring safety, budget, and quality objectives are met while working remotely from Wendell, NC.

Key responsibilities

• Manage projects from inception to completion, ensuring adherence to safety, budget, schedule, and quality standards
• Communicate effectively with stakeholders, providing updates and managing customer expectations throughout the project lifecycle
• Identify and manage project resources, including engineering and field personnel, while proactively addressing project risks

Required qualifications

• Bachelor's degree or equivalent combination of education and experience
• 5+ years of experience in fields related to service projects such as field service, EPC projects, or construction
• Authorization for employment in the U.S. without the need for employer-sponsored work authorization
• Strong leadership skills with experience in leading cross-functional project teams
• Ability to present complex issues to multi-level audiences effectively