Customer Service Quality Audit Representative Senior

Job Summary

A company is looking for a Customer Service Quality/Audit Representative Senior for a national remote position.

Key Responsibilities:

• Manage phones, emails, and communications
• Conduct case audits and generate reports
• Provide onboarding services and support for new staff

Required Qualifications:

• High School Diploma or equivalent
• 2+ years of administrative support experience
• Knowledge of Microsoft Office products
• Ability to toggle between multiple IT systems
• Professionalism in conduct and appearance