Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support to clients and patients.

Key Responsibilities

• Handle escalated patient calls and de-escalate situations effectively
• Work directly in multiple client systems and across various communication channels
• Mentor new employees and assist in their onboarding process

Required Qualifications

• High School Diploma or equivalent combination of education and relevant experience
• Proficiency in AR Management procedures as directed by management
• Ability to work independently and as part of a team
• Strong organizational and time-management skills