Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Work From Home.

Key Responsibilities

• Receive and categorize calls from child support client stakeholders
• Document customer interactions and record any abusive or extraordinary calls
• Fulfill customer needs and educate customers on applicable policies and procedures

Required Qualifications

• High School Diploma or equivalent required
• At least one year of experience in customer service or related fields
• Proficiency in data entry skills including keyboard, mouse, and 10-key pad
• Basic knowledge of Microsoft Office
• Must have availability Monday through Friday and a private workspace with high-speed internet