Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Work from Home (Ohio residents).

Key Responsibilities

• Research and respond to customer inquiries regarding benefits
• Assist customers and providers through phone and written communication
• Manage and record claims and other documents while ensuring quality standards

Required Qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Ability to work Monday to Friday, 8 a.m. to 6 p.m. Eastern time
• Ohio residency and a distraction-free work environment
• High-speed internet through a wired provider